Frequently Asked Privacy Questions
Yes. Open an account Settings > Privacy and click 'Request Data Export'. We'll compile all personal information we hold—profile details, transaction history, device logs—into a file and send it to your registered email within 5 business days. You can also call our support team for assistance.
Payment details entered during deposit or withdrawal are encrypted and retained only until the transaction settles, usually within minutes. We keep anonymised transaction records for seven years for regulatory compliance. You can delete saved payment methods anytime in Settings > Payment Methods.
No. We share payment information only with our processing partners—the payment providers themselves—to complete your transaction. These partners are bound by the same confidentiality agreements. We never sell or lease your payment details to third parties.
When you close your account, your profile is deactivated immediately. We retain your anonymised transaction history for regulatory purposes, but your personal identifiers are removed after 30 days unless local law requires longer retention.
Visit your browser settings and clear or disable cookies for liga 778. You can also contact our support team to request a comprehensive list of all cookies we use, or adjust your notification and analytics preferences in account Settings > Privacy.
Change your password immediately and enable two-factor authentication in Settings > Security. Then contact our live chat or email support with details. Our team will review your account activity, flag any suspicious transactions, and help you regain secure access.
Your account data is stored on secure servers in Asia-Pacific regions. Access is restricted to authorised liga 778 staff and fraud-prevention systems. We comply with data residency requirements where local law permits and use encrypted backups for disaster recovery.
